Work

Nexus Mutual

Nexus Mutual

Nexus Mutual

Nexus Mutual

How Nexus Mutual solved users pain points and reimagined decentralized insurance

How Nexus Mutual solved users pain points and reimagined decentralized insurance

How Nexus Mutual solved users pain points and reimagined decentralized insurance

I partnered with Nexus Mutual in order to help them understand their user pain points and redesign their dapp. During four different design sprints, I've listened to every need the team had, delivered a full redesign of every user experience, and designed a strong UI base for upcoming features.

Roxana Dănilă, CTO Nexus Mutual

nexusmutual.io

I’ve worked closely with Andrei over the past few years on both product UI/UX and landing page design. He is highly reliable: always professional, responsive, and consistently on time with deliverables. He asks the right questions, works efficiently through iterations, and translates feedback into strong solutions without needing heavy direction. Most importantly, the quality of his work has been consistently high, and we’ve been able to trust him with important design work streams.

Roxana Dănilă, CTO Nexus Mutual

I’ve worked closely with Andrei over the past few years on both product UI/UX and landing page design. He is highly reliable: always professional, responsive, and consistently on time with deliverables. He asks the right questions, works efficiently through iterations, and translates feedback into strong solutions without needing heavy direction. Most importantly, the quality of his work has been consistently high, and we’ve been able to trust him with important design work streams.

Roxana Dănilă, CTO Nexus Mutual

nexusmutual.io

I’ve worked closely with Andrei over the past few years on both product UI/UX and landing page design. He is highly reliable: always professional, responsive, and consistently on time with deliverables. He asks the right questions, works efficiently through iterations, and translates feedback into strong solutions without needing heavy direction. Most importantly, the quality of his work has been consistently high, and we’ve been able to trust him with important design work streams.

Roxana Dănilă, CTO Nexus Mutual

I’ve worked closely with Andrei over the past few years on both product UI/UX and landing page design. He is highly reliable: always professional, responsive, and consistently on time with deliverables. He asks the right questions, works efficiently through iterations, and translates feedback into strong solutions without needing heavy direction. Most importantly, the quality of his work has been consistently high, and we’ve been able to trust him with important design work streams.

Goal

Nexus Mutual is a decentralized insurance platform built on Ethereum. Users are able to buy insurance on DeFi products while stakers are rewarded for supplying capital to support those insurance covers. My mission was to understand how Nexus Mutual users are currently interacting with the platform and come up with a design prototype for every key feature of the product. I broke this up in 4 different design sprints starting with Cover Buying, Membership Application, Staking, Pool Managing and finishing with Governance and Claims.

Challenge

The main challenge was translating this blockchain-powered model into something that any user could easily grasp. The solution had to be something easy to understand for all user types: cover buyers, stakers, and pool managers.

Solution

During the 4 design sprints, I've gathered valuable feedback from the team, users of the platform, and also other potential new users. Based on this, I've designed a fully functional prototype for every part of the dapp that was later tested out with current and new users of the platform.

Among many things, I've discovered that:

  • The most important thing for retail users was seeing the yearly cost of the cover, based on the cover period and the amount, something the current design was not focused on.

  • From the current interface, it’s not easy for stakers to understand what the bonus for staking long term is.

  • Before purchasing a cover, new users felt unsure if they should KYC or not because they didn’t know how long this would take.

I've solved these by:

  • Highlighting the cover amount and cover period on the buy cover page in order to address the needs of retail users, at the same time we made sure to address the needs of individual users by including detailed tooltips on each part of the flow.

  • Making it clear what the current bonus is for long-term staking through the staking modal.

  • Showing all the steps of the KYC process and how long each takes before the user initiates it.

Results

  • The team managed to 2x’d their TVL to $373M after the design was implemented

  • Offered them a better understanding on how users were interacting with the dapp

  • Strong UX

  • Refreshed UI

  • Increased revenue from platform usage

  • Earned users' loyalty by listening and implementing direct feedback

  • Created a base for expanding the product through a solid design system

🚀

Result driven

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of guesswork. Partner with designers trusted by top web3 teams.

guesswork. Partner with designers trusted by top web3 teams.

of guesswork. Partner with designers trusted by top web3 teams.

with designers trusted by top web3 teams.

Book a call with me

Andrei Ponivesc and let’s see how we can help your team today.

Andrei Ponivesc

Andrei Ponivesc and let’s see how we can

Andrei

help your team today.

and let’s see how we can how we can help your team today.

and let’s see how we can how we can help your team today.

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© Andrei Ponivesc 2026

© Andrei Ponivesc 2026

© Andrei Ponivesc 2026

© Andrei Ponivesc 2026